ABOUT US
    Hearts & Ears, Inc. hopes to offer at its doors resources that will range from information on gay friendly doctors, therapists, transgender transitioning, housing, food and clothing assistance, medication management and illness education as well as a whole host of other information that will aid individuals to make well informed decisions on the road to recovery, the focus of Hearts & Ears.

    We believe recovery is very much possible through hope, personal responsibility, education, advocacy, and support. Not only do we want to offer the resources but we also wish to offer support in a friendly and inviting social environment sensitive to the issues concerning the GLBTQ community. At Hearts and Ears, members can meet new people, share their experiences with others who understand, regain a sense of involvement and belonging in the community, and the opportunity to build a healthy support network with others.

    So we open our doors and welcome the GLBTQ community and its allies to Hearts & Ears, Our Wellness Recovery Center.

ANNOUNCEMENTS
02/04/2012 - the center will be close tell further noice we will let people know when iot is open agin
02/04/2012 - the center will be close tell further noice we will let people know when iot is open agin
12/05/2011 - Hearts & Ears Inc calendar will be available in the next couple of days
11/01/2011 - Hearts & Ears Inc. would like to encourage our GLBTQ community & ALLIES to suggest IDEA'S to better serve us all.




LOCATION & DIRECTIONS
1133 Pennsylvania Avenue
Suite 204 Baltimore, MD 21201

Click the map for directions >>>




CURRENT CENTER HOURS
Monday Closed
Tuesday Closed
Wednesday 10:00am-6:00pm
Thursday 10:00am-6:00pm
Friday 10:00am-6:00pm
Saturday 10:00am-6:00pm
Sunday Closed
  • Who We Are
    • Hearts & Ears, Inc. is a non-profit organization for Lesbian, Gay, Bisexual, Transgender and Questioning individuals with mental health issues and concerns. We warmly welcome all sexual and gender minorities. People who are dually stigmatized can have a difficult time finding full acceptance from others. Hearts & Ears aims to be a community where GLBTQ persons can feel safe, supported, and welcomed. Friends, family and community members are encouraged to attend.

  • Mission
    • Our Mission is to advance the empowerment of Lesbian, Gay, Bisexual, Transgender and Questioning individuals who utilize mental health services through support, advocacy, raising awareness and educational opportunities.

  • Location / Directions
    • 1133 Pen Ave. Suite 204
      Baltimore, MD 21201

  • Funding
  • Staff and Volunteer Code of Professional Conduct
    • Professional Obligations
      1. Respect for persons
        • Treat consumers, colleagues, and other professionals, students, and peers, with same degree of respect you wish them to show you.
        • Do not harass others physically, verbally or in writing, when referring to consumers or their illness.
        • Do not use offensive language, respect the privacy of others.
        • Do not discriminate on the basis of sex, religion, race, age, disability or sexual orientation.
      2. Respect for consumer confidentiality
        • Do not publicly identify consumers, in spoken words or in writing, without adequate justification.
        • Do not misuse electronic mail.
      3. Honesty, Integrity
        • Be truthful in verbal and written communications.
        • Acknowledge your errors of omission and commission to colleagues and consumers.
        • Do not knowingly mislead others.
        • Do not cheat, plagiarize, or otherwise act dishonestly.
        • Do not abuse privileges, e.g., making unauthorized long distant telephone calls unless work related.
      4. Awareness of limitations, professional growth
        • Be aware of your personal limitations and deficiencies in knowledge and abilities and know when and of whom to ask for supervision, assistance, or consultation.
        • Know when and for whom to provide appropriate supervision.
        • Do not engage in unsupervised involvement in areas or situations where you are not adequately trained.
        • Avoid involving consumers in your personal problems.
      5. Deportment as a professional
        • Clearly identify yourself and your professional level to consumers, staff, and at external events related to Hearts & Ears, Inc.
        • Maintain a professional composure despite the stresses of fatigue, professional pressures, or personal problems (leave personal issues at home while on the job)
        • Dress in a neat, clean, professionally appropriate manner.
      6. Avoiding conflicts of interest
        • Resolve all conflicts of interest in favor of the consumer.
        • Do not accept gifts of value from consumers, vendors or suppliers.
      7. Responsibility for peer behavior
        • Take the initiative to identify and help rehabilitate impaired staff, students, and other employees.
        • Report serious breaches of the Code of Professional Conduct to the appropriate person.
        • Indicate disapproval or seek appropriate intervention if you observe less serious breaches.
      8. Respect for property and laws
        • Do not misappropriate, destroy, damage, or misuse Hearts & Ears property.
        • Adhere to the regulations and policies of Hearts & Ears.
        • Adhere to local, state, and federal laws, regulations.
    • Professional Ideals
      1. Virtues
        • Attempt to cultivate and practice virtues, such as caring, empathy, and compassion.
      2. Conscientiousness
        • Fullfill your professional responsibilities with conscientiousness.
        • Notify the responsible supervisor if something interferes with your ability to perform your tasks effectively.
        • Learn from experience and grow from the knowledge gained by implementing a personal program of continuing education and continous quality improvement.
        • Students and volunteers should complete all assignments accurately, thoroughly, legibly, and in a timely manner.
      3. Collegiality
        • Cooperate with other members of the team in activities.
        • Be generous with your time to answer questions from colleagues, consumers, and consumers' family members.
        • Use communal resources (equipment, supplies, and funds) responsibly.
1133 Pennsylvania Avenue ° Suite 204 Baltimore, MD 21201 ° (410)-523-1694 Email

Support Services Disclaimer: By agreeing to participate in any of Hearts & Ears, Inc. support services, including support groups and peer support, you agree to hold Hearts & Ears, Inc. and its officers, directors, employees, and volunteers harmless from all claims arising out of or related to your access or use of, or your inability to access or use, any of the Hearts & Ears, Inc. support services. You also agree that you will hold harmless Hearts & Ears, Inc. for any use, or misuse, of information obtained in conjunction with Hearts & Ears Inc. support programs, employees, or peer members. Hearts & Ears, Inc does NOT offer medical and/or psychiatric advise or treatment. Please consult with your healthcare provider concerning diangosis and treatment.